Privacy Notice
Draft — for Machyla's review before this site goes live. Written to align with South Africa's Protection of Personal Information Act (POPIA), but is not a substitute for legal advice.
What we collect
When you create an account, book a session, or place an order, we collect the information you provide directly: your name, email address, contact number, and (for shipped orders) a delivery address. If you sign in with Google, we receive your name, email address, and profile photo from Google. We do not collect or store your card or bank details — payments are processed directly by PayFast.
Why we collect it
- To create and manage your account.
- To process and confirm orders and session bookings.
- To send order confirmations, invoices, shipping/tracking updates, and session reminders.
- To respond to enquiries sent via WhatsApp, email, or the site.
Who we share it with
We share the minimum necessary information with: PayFast (to process payments), Google (if you sign in with Google), our email service provider (to send you transactional emails), and couriers (delivery name and address only, for shipped orders). We do not sell your information to anyone.
Your rights
Under POPIA, you can ask us to access, correct, or delete the personal information we hold about you, or object to how it's used. To exercise any of these rights, contact us at personaltraining.machyla@gmail.com.
Security & retention
Your information is stored with providers that encrypt data in transit and at rest. We keep account, order, and booking records only for as long as needed to provide the service and meet legal/bookkeeping requirements.
Contact
Questions about this notice or your information can be sent to personaltraining.machyla@gmail.com.